The People Bulletin

From the Editor


David Cameron told EU leaders today that they must be "bolder" if they want to shake off their economic troubles. The same message can easily be transferred to any leader. Make a bold move and see results. The flip side of this is of course when a bold move goes wrong and things end up in a worse state than at the beginning. With a double-dip recession seeming ever more likely HR professionals will be faced with this same dilemma - make a bold move that could have a huge positive impact but potentially risks something going very wrong, or make a small step that is almost guaranteed good results but may not quite reach your business objective. Welcome to The People Bulletin! Leila Hutchins


It’s the New Year and many employees will have resolved to change their job in 2012. There is no doubt that the employment market is incredibly tough and any advertised role is likely to receive numerous applications from eminently qualified candidates. But how do you go about selecting who to interview when maybe half of all applicants fit the selection criteria? In this edition we have looked at how employees can secure a new position as well as key words to avoid on applications. But what about HR professionals? As the case of Crilly V Ballymagroarty Hazelbank Community Partnership illustrates it’s not as easy as having really strict selection criteria as this can potentially lead to claims of indirect discrimination. If you have any tips on how you go about selecting candidates for interview why not share them on our LinkedIn group? Welcome to The People Bulletin! Leila Hutchins

 


As 2011 draws to an end and New Year’s Eve fast approaches now is the time to start thinking about resolutions for 2012. According to the Guardian 78% of the resolutions we make are doomed to failure. Those that succeed are realistic and well planned. If you are planning to revamp the way things are done in the New Year, now is the time to give significant thought to not only what you want to achieve but the road map you will use to get there. If you are thinking about reviewing your benefits offering next year, why not take a look at our brief Christmas overview? We will be back in January (hopefully with our resolutions still intact), but until then, from everyone at The People Bulletin team, Happy Christmas! Welcome to The People Bulletin! Leila Hutchins


There can be no doubt that we are living in a time of economic turbulence. Headlines have announced the collapse of the Euro within two weeks if a bailout can’t be agreed, and on Wednesday we saw nearly 2 million public sector workers strike due to pensions. Over the coming weeks as the government continues to deal with these and the multitude of other problems it is facing, it would do no harm for ministers to look to HR for guidance on how to tackle the problem. Whilst the problems faced by HR are not on the same scale as the ones faced by the government, HR professionals regularly have to deal with difficult, seemingly irreconcilable problems calmly, methodically and with the best interest of the company and employees at the forefront of their minds – not a bad model of government. Welcome to The People Bulletin! Leila Hutchins


It was refreshing to see so many motivated and interested HR professionals at last week’s CIPD conference in Manchester. There was a fantastic atmosphere of innovation and engagement and a real feeling that not only was it possible to change the way things are done but that it would actually happen. Fast-forward a week and I wonder how many people who attended the conference still have that same feeling? With unemployment still on the rise and office Christmas parties looming it would be all too easy to become bogged down in admin and policy making but, as more surveys reveal a disengaged workforce and stress topping the charts as the main cause of long-term illness, can we really afford not to try something new? Welcome to The People Bulletin! Leila Hutchins


Anti-capitalist protestors have now been camping outside St.Paul’s for nearly three weeks and though passionate and steadfast, they communicate a desire for fundamental change that is extremely tough to realise. This predicament is already familiar to businesses across the UK, currently floundering while trying to avoid the dreaded double-dip recession. Whilst the goal – to remain profitable and in business – is clear, it is important that there is a comprehendable, well-communicated strategy that vigorously addresses all concerns. In order to succeed it is essential that employees are not only aware of the plan but also their part in it. While this may not be particularly ‘friendly’ at a strained time it is necessary. Welcome to The People Bulletin! Leila Hutchins


Last week’s ONS figures showed that 2.57 million people are currently unemployed. The headline grabbing statistic was that this is made up of nearly a million young people aged between 16 and 24. This is clearly a shocking statistic, and will act as a great worry to recent graduates who are now hunting down that elusive first job or graduate scheme. However, it is important not to lose focus on the other 1.57 million who do not fall into this age bracket but are, for whatever reason, struggling to find employment.  There are also the people who have managed to secure themselves an alternative position, but only by taking a significant pay-cut or demotion. Is any job better than no job? I wonder what the 500 people who queued for one of the 20 positions at a new Poundland store would say. Welcome to The People Bulletin! Leila Hutchins


Steve Jobs was a true visionary, whose passion for innovation and achieving his aims has made Apple a tech-titan. In life it is rare to meet someone with a genuine innovative spirit, all too often we do the same things the same way because ‘that is the way it’s done’ rather than questioning and asking ‘is there a better way?’. The team at Facebook encourage a ‘hacking culture’ to continually change and rethink their product in order to maintain their status as a market leader and innovation is key to this strategy. This is as true for HR as it is for any department within a business. Becoming an employer of choice takes more than just doing what you already do really well, it also requires creativity and fresh thinking. Welcome to The People Bulletin! Leila Hutchins


The 26th September will mark the start of National Work-Life week, a chance for all employers to revisit their work-life policies and renew their commitment to ensuring all staff enjoy a balanced work and home life. This is no bad thing. Given the current ONS figures many employees will be feeling anxious about their jobs, and perhaps feel the need to put in a lot of extra hours to the detriment of their home lives - a reminder that a happy employee is a healthy and more productive employee may be just what is needed. Welcome to The People Bulletin! Leila Hutchins

It's September and for the majority children across the country this means only one thing - back to school. The feelings of 'back to the grindstone' are not only held by children (and teachers) at this time of year. According to a recent survey four in ten workers will face severe 'holiday blues' this September as they wish they followed their childhood ambitions to become astronauts, actors and footballers. However, that makes 60% who are presumably, if not happy, at least satisfied with their career choices, surely a far more encouraging statistic? Welcome to The People Bulletin! Leila Hutchins

The recent riots that spread across the UK at an alarming rate demonstrated just how quickly situations can escalate and the detrimental effect this can have on businesses and employees alike. Whilst the initial protest was founded on a genuine cause, the underlying motives for the chaos that ensued remain unclear. Seldom has the concept of the ‘rebel without a cause’ been more apt. Over the coming weeks as ravaged businesses begin to reassemble their livelihoods, it is hard to feel that David Cameron’s ideal of a ‘big society’ is an achievable goal. While for others the notion is evident with hundreds of volunteers turning out to clear the streets. For those affected it will be how the government deal with the aftermath of the riots, and whether they can actually get to the root cause of the problem rather that just applying ‘band aid’ policies that will be the real test. Welcome to The People Bulletin! Leila Hutchins


With 14 million individuals currently not saving into a workplace pension, and even with 10 million of them lined up to be automatically enrolled into a workplace pension from 2012, it appears the British public remains deeply distrustful of them. Employers are in a tricky position because they are not allowed to provide financial advice, but merely state the benefits of the scheme they have in place.  This needs to change as they are the ones that have it in their power to make contributions into these schemes and demand from their provider better information on how to make them a retention tool rather than some sort of chore. The Workplace Retirement Commissions recommendations published on 1 August should be put in place as soon as possible.  Welcome to The People Bulletin! Leila Hutchins.


As the News of the World phone hacking scandal unravels, a number of cautionary tales are emerging for employers. Instances of, as the Guardian puts it, ‘ethical fading’ lie at the root of safety disasters such as the defective ‘O’ rings on the ill-fated Challenger launch in 1986 and the collapse of organisations like Enron. Pressure from shareholders, bosses and colleagues to ask not too many questions and ‘park’ moral discomfort if something unethical is going on is all too prevalent.  Hopefully recent events will engender a better relationship with the truth for organisations that have been rather economical with in the past. Welcome to The People Bulletin! Clarissa Dann and Leila Hutchins.

All good things come to an end and as fans await the second part of Harry Potter and the Deathly Hallows, the teenagers who have grown up with JK Rowling’s enchanted world of Hogwarts, Quidditch and Voldemort have to accept there will be no more magic (good or bad). In organisations, one of the hardest things is deciding when something has ‘had a good run’ and that it is time to close it and do something different rather than just milking what seems to be a profitable cash cow for the sake of it.  For many of the unsung project managers and interim managers, they know that their work has an end date and it is because of this the deliverables and deadlines are all the more embedded in their DNA. A bit like being a bestselling author, really… Welcome to The People Bulletin! Clarissa Dann and Leila Hutchins.


With temperatures topping 30 degrees Centigrade on 26 June after a weekend that had many out enjoying the sunshine, employees who had not got around to booking time off for summer holidays are now putting in their requests. Acas confirms that nearly one in ten calls to its helpline last year (110,000 calls) related to holidays and working time issues, with some employees wanting flexible working to cover the long school holidays. With the UK’s long-hours culture, holidays are precious and employers do need to be reasonable.  On the same count employees need to recognise the needs of their employers and be sensitive to relevant deadlines and timetables. Welcome to The People Bulletin!       Clarissa Dann and Leila Hutchins.


A recent survey from accountants UHY Hacker Young finds that workers on less that 15,242 a year take home just 83.2% of their salary, making Britain the seventh worst out of 19 leading economies when it comes to taxation of those on low incomes. Its not much better for the rich Brits either  those on 121,900 a year only get to keep 60%.  We might be all in this together when it comes to dealing with the deficit, but being less attractive to high earners is hardly going to kick-start the economy. Welcome to The People Bulletin!
Clarissa Dann and Leila Hutchins.

It’s official, Britain is one of the gloomiest nations in the world. This latest pronouncement followed news that manufacturing industry has slumped to recession levels and the first time buyer has become a mythical creature. But it’s not all bad. After all the sun is shining (in most parts of the UK), schools are out for half term, and it’s National Families Week. With many taking a much-deserved break to make the most of the bank holiday, perhaps a glass half-full perspective will prevail for the rest of the summer provided it doesn’t rain on St. Swithun’s Day…Welcome to The People Bulletin! Clarissa Dann and Leila Hutchins.


There are now more than five unemployed people for every vacancy compared with only just over two per vacancy before the recession and experts are calling the latest ONS labour market statistics signs of an ‘anaemic’ recovery.  During the current Mind Week, it transpires that those who have got jobs are under more pressure than ever as they cover the work of redundant colleagues but are too scared to articulate their stress. Surely a lateral approach to engaging employees in how to address business challenges could not only improve morale but generate much-needed innovation to deliver the revenues desperately needed but put some red corpuscles back into the economy? Welcome to The People BulletinClarissa Dann and Leila Hutchins.


After a long, hard winter, the UK enjoys the warmest April on record and those that could get away enjoyed an extra bank holiday on 29th of April to watch Wills and Kate tie the knot. Even the jobless rate suggests that things are looking up – it fell by 18,900 in the three months to the end of February and the number of people in full time work increased. So, with this new-found optimism among employers, now is the best time to just check that your staff are engaged in what they are doing – you don’t want to find your best people have been picked off by your competitors when you weren’t looking. Welcome to The People Bulletin! Leila Hutchins and Clarissa Dann.


When it comes to being an employer of choice, it is often how you deal with the employees you don’t choose that can affect your reputation. The number of complaints we hear about jobseekers not even receiving a basic acknowledgement of their application when several hours have gone into to CV preparation and studying job specifications would suggest that applicant courtesy leaves a bit to be desired. OK you might be getting 30 to 40 CVs a day if your organisation is of a certain size and profile, but think of the poor old jobseeker? What is wrong with a short “thank you for your application and we will be in touch if we wish progress this”? Or is everyone just too afraid of potential litigation? Clarissa Dann and Leila Hutchins


The 2011 census has generated around 35,000 temporary UK jobs and is the biggest population survey in the UK so far, involving 25 million households. It records details of where people live, where they work and how they travel to their job, providing important statistics for transport planning and the allocation of – albeit reduced – public funds. The online deadline for completion is 6 April, and the postal one has already passed; so we hope all employers made sure their staff had the right employer location information to complete the questionnaire. Welcome to The People Bulletin! Clarissa Dann and Leila Hutchins.


Employers will breathe a huge sigh of relief at George Osborne's tacit admission in today's Budget that national insurance contributions (NICs) was simply just another tax on earnings and something of an anomaly. They spend a massive £759m operating both of these taxes something of a strain on kick starting the economy. So the merger of income tax and NICs is not before time and it will be interesting to see what the consultation period unearths. And it was good to see the measures in place to get Britain's young people back into the workplace with the additional apprenticeship and work placements.  Welcome to The People Bulletin! Clarissa Dann and Leila Hutchins.

It was encouraging to see from the Sunday Times 100 Best Companies to Work for 2011 report not only had a record number of employee opinions – 275,000 across the sectors – and that mindsets had shifted beyond basic survival to how individuals could actually shape their future.  The organisations making this hallowed list had managed to align individual ambitions for personal growth with their strategic plans so that staff development became a key factor in growing the business.  As the newspaper puts it: “Best companies recognise the need to develop staff.  If you don’t they vote with their feet.” Welcome to The People Bulletin. Clarissa Dann and Leila Hutchins.


When 38 soldiers were told they were being made redundant because of Army cutbacks by email, rather than in person, and up to 100 student RAF pilots were told their roles were being cut hours before they were due to qualify as fighter pilots – having had some £300m invested in their training thus far, there was a national outcry. Although the Army has since apologised and is providing outplacement support and advice, the damage has been done – the individuals and to the reputation of the employers.   Knee-jerk reactions to budget cuts like this are just so wrong – human resources are not just costs on legs, and the best employers, if they have to make headcount cuts, make sure that the process is legal, fair and gives the displaced member of staff the best chance of being re-hired elsewhere. Welcome to The People BulletinClarissa Dann and Leila Hutchins



The latest labour market statistics don’t exactly bring New Year cheer, with unemployment for the three months to November 2010 up by 49,000 to 2.498 million and the growth in average weekly earnings growing by 2.1% including bonuses.  But some new research from talent consultancy Chiumento demonstrates that the new economy changed working prospects for most with careers being more like a ride on a merry-go-round with moves up, down and sideways becoming the norm.  Fun and friendship will take over as being more important than pay when it comes to what motivates the majority of workers.  Which is why volunteering has become a popular jobseeker choice to repair that sense of belonging.  Welcome to The People Bulletin!  Clarissa Dann and Leila Hutchins.


David Cameron is going to overhaul employment law in a bid to make it less risky for employers to actually hire someone.  Fees for claimants at employment tribunals, the reinstatement of the two-year time limit for unfair dismissal claims and possible exemptions from certain obligations for small firms are just some of the measures being looked at in the new ‘employer’s charter’. The ‘jobs summit’ at No 10 with the likes of Asda and John Lewis pledging job creation, but there will need to be an awful lot of them to fill the gap left by the public sector culls.  With hope for a more positive 2011, welcome to The People Bulletin and Happy New Year! Clarissa Dann and Leila Hutchins


A recent survey of IT workers found that while 4.5% them would spend £15 on the office ‘Secret Santa’, 13.51% of them never socialise with work colleagues - even at Christmas - and a sad 21.6% avoid the Christmas party altogether.  While one could argue this is hardly representative of UK workers, the festive season is a great opportunity for employers to engage with staff, whatever their attitude to celebration. Here, at The People Bulletin, our Christmas tree is up, a giant inflatable Santa waves at us from an adjoining desk (hmmm…) and we’re all looking forward to our annual bash.  Our festive special news story provides a useful round-up of some of the key areas of HR management and compliance – trying singing it!  Welcome to The People Bulletin and we’re back on 13 January 2011. Have a great holiday. Clarissa Dann and Leila Hutchins.


With the Wills/Kate Royal Wedding falling on 29 April, employers are likely to face a mass exodus between Easter and the May Day holiday as only three days of annual leave would be needed for an 11-day break.  Although the CBI has supported a day of national celebration, businesses have pointed out the government’s largesse costs them £6bn. But with winter setting in with a vengeance in the run-up to Christmas, something to look forward to in the late spring of 2011 is surely just the ticket for employee engagement? Welcome to The People Bulletin! Clarissa Dann and Leila Hutchins.  


Jackie Orme’s opening speech to the CIPD Annual Conference on 9 November talks about “a time of austerity mixed with big opportunity” and “a decade of putting something back, not of borrowing from the future”. This means not only enabling HR professionals to do their jobs well and to develop their careers; but ensuring development is available to all members of an organisation. Career development – a sense that one’s work has some direction – is the life blood of an engaged, motivated and resilient workforce.  Welcome to The People BulletinClarissa Dann and Leila Hutchins.


George Osborne’s Comprehensive Spending Review was predictably brutal and the unpicking of the previous regime’s high levels of state employment (public sector workers account for 20% of the UK workforce and nearly half a million of them are now facing the chop) will be swelling the claimant count in the short term.  It remains to be seen what stimulus to the economy the cuts will deliver to generate non-state sources of employment. With the state pension age rising to 66 for men and women by 2020 and the determined implementation of the Welfare to Work programme those jobs are going to have to come from somewhere.  And that means looking at alternatives to traditional working patterns.  Welcome to The People Bulletin! Clarissa Dann and Leila Hutchins.


Apprentices are back in the news; not only do they have a new minimum wage of £2.50, but the number of individuals over 50 taking up apprenticeships has nearly doubled in two years.  Lord Sugar’s latest line-up of The Apprentice hopefuls hit our screens on 6 October with not a grey hair in sight (apart from his Lordship’s own).  Perhaps the time has come for a new version of the programme for the other end of the age spectrum?  With Duncan Smith’s ‘biggest reform of the welfare system in a generation’ looming, should the Enterprise Tzar be broadening his horizons? Welcome to The People Bulletin!  Clarissa Dann

The group of female sewing machine operatives at Ford's Dagenham plant in the 1960s went on strike when they discovered they were being paid less than men doing the same job. Their achievement, which led to the creation of the Equal Pay Act 1970 has been brought to the silver screen in the movie Made in Dagenham. While it is not yet clear how many of the 205 clauses and 28 schedules of the Equality Act 2010 will actually become implemented, the Equal Pay Act has done a pretty good job over the years. But until full transparency of pay is mandatory, inequality is unlikely to be fully eradicated. Welcome to The People Bulletin! Clarissa Dann


So, the last UK bank holiday before Christmas is well and truly behind us, and it is hardly surprising the TUC wants to increase our modest 8 in line with France’s 10 and Italy’s 12.  But with an estimated £6bn lost to the economy every UK bank holiday this is hardly likely and employers will need to find [cheap or free] creative and innovative ways of keeping their people motivated and engaged… Welcome to The People Bulletin! Clarissa Dann

The sun might be shining but the economy is still looking somewhat shaky with significant public sector job losses looming. With organisational change on a vast scale being very much a common theme across all sectors (especially the public one); employers need to do all they can to manage anxiety levels and communicate a positive outlook to all levels of personnel.  And that means encouraging people to take a proper holiday without checking emails and worrying about what they will come home to. Welcome to The People Bulletin.  Clarissa Dann


It’s official, the chicken came before the egg, and much the same could be said about relevant skills and training coming before economic growth.  With the prospect of public sector cuts casting an influx of unemployed civil servants into the job market, the recent fall to 1.46m jobseekers allowance claimants may be short-lived.  It will be down to the private sector to perk things up and that means getting the right people in the right jobs with appropriate training and development plans.   Welcome to The People Bulletin! Clarissa Dann

The Deloitte manufacturing survey highlighted international competitiveness as a key driver of future GDP recovery. Post-Budget, the government has the tricky task balancing fiscal deficit reduction with fostering innovation and ensuring the UK remains an attractive place to do business. So organisations need to ensure they have the best possible structure to attract and retain the talent they need – and to get it pulling together to deliver.  Which is rather like the problem the Football Association is staring at right now…Welcome to The People Bulletin! Clarissa Dann

Leadership continuity is back on the agenda.  With England’s survival beyond the group stage of the World Cup looking less than certain, Fabio Capello has confirmed he will stay in the job until Euro 2012. Sir Terry Leahy’s announcement he was stepping down, coinciding with Tesco’s worst quarter in five years will have done little to reassure shareholders.  As the government’s austerity measures start to bite, visible and engaged leaders are critical to the longer-term health of our economy – and that means making sure that a robust succession plan is in place when they do leave. Welcome to The People BulletinClarissa Dann

Applications are already open for the seventh series of The Apprentice in 2011, with Lord Sugar looking for someone ‘drop dead shrewd…a leader with a wide range of skills, who is creative, sparky and bright.’ He’s not the only one taking a long-term view about tomorrow’s business leaders – attracting talent to top jobs was a key theme at the recent Economist talent management conference. This means businesses have to work much harder at their credibility and how they deploy their talent. They can’t really afford not to. Welcome to The People Bulletin! Clarissa Dann

We now have a new Parliament which opened for business on 18 May and an emergency budget announced for 22 June. All eyes will be on how the Cameron/Clegg dream team will tackle unemployment levels of 2.5m (8% of the workforce); the highest since 1996. The LibDem ‘fair taxes for all’ is set to increase personal allowances, and the planned employer’s national insurance hike has been ditched. The general consensus is that a recovery is underway, but the new government will have its work cut out to ensure this is sustained – particularly as inflation jumped to 3.7% in April. Welcome to The People Bulletin! Clarissa Dann

The 6th of May dawns at last and by Friday morning we will know whether it’s David, Nick or Gordon (or some unlikely alliance) tasked with reducing the UK debt burden, which is currently running at nearly 60% of GDP. With Greece running at a massive 135% and the country paralysed by strikes in protest of ‘austerity cuts’, we can only hope that the new government does not wreak similar havoc over here. Welcome to The People Bulletin! Clarissa Dann

Although Britain can at last take to the skies again having been under the volcano at a cost of some £550m to the economy, the tricky issue of being unable to turn up for work because of a force majeure remains. As the economy starts to pick up, the labour market tightens up, so employers playing hardball about pay interruptions for days lost might not do too well in the engagement stakes when it comes to Best Company votes. Flexibility is the key. Welcome to The People Bulletin! Clarissa Dann

So, Gordon Brown has named the day we all knew about anyway – 6 May 2010. With the number of vacancies in the three months to February 2010 at 480,000; up 39,000 over the quarter and increases in vacancies in most industrial sectors, all three political parties are understandably flying the ‘Britain back to work’ flag. Whatever administration is elected on polling day, there is no doubt that taxation, employment levels and business confidence will be central to reducing public borrowing and getting the economy moving again. If this actually comes off, employees are more at risk of moving on – job security being more of a recession-based retention tool. So now is a good time to look again at your retention policies. Welcome to The People Bulletin! Clarissa Dann

Romance in the workplace is not the only relationship issue employers have to worry about now that industrial relations have hit another all time-low. The latest BA versus Unite the Union round is set to wreck Easter holiday plans in what is being widely termed a ‘spring of discontent’. Just as the economy is crawling out of recession, employers across all sectors still have to look hard at their staff costs identify efficiencies on headcount, pay and redundancy terms. But even if there is no recognised union in your organisation, it is expensive and destructive not to keep communication lines open when it comes to dealing with changes in pay and working conditions. Welcome to The People Bulletin! Clarissa Dann

The fine line between ‘robust leadership’ and bullying has dominated the headlines as a result of the National Bullying Helpline’s confidentiality breaches. One of its former patrons, Professor Cary Cooper shares his reasons for resigning and highlights the need for a supportive working environment to achieve the best results. And talking of getting results, recent research indicates that remuneration committees have to find more ingenious methods of incentivising top executives now that bonuses are a dirty word…Welcome to our new-look edition of The People Bulletin! Clarissa Dann

When a group of Tesco and Virgin Atlantic employees posted abusive comments about customers in Facebook groups, this highlighted the fine line between civil liberties and appropriate corporate behaviour. And how many of you have Googled an interview candidate to see what dark secrets about them might be lurking in cyberspace? Bill Gates wrote Business at the Speed of Light over ten years ago and the principles of an ‘efficient corporate nervous system’ remain. This includes keeping your data protection and social networking policies up-to-date! Welcome to The People Bulletin! Clarissa Dann

In an age where a job ad for ‘reliable workers’ banned as ‘discrimination’ by Jobcentre Plus (for fear of litigation from ‘unreliable’ workers), employers will need to become a lot more ingenious about attracting the right candidates. So don’t miss Richard Boothman’s notion that your ‘green’ credentials can get you off to a good start. And although the recession is ‘officially’ behind us, HSE reminds us that increased economic activity can lead to more accidents at work if safety procedures are not watertight. On a happier note, we have found some very encouraging thank-you notes from enlightened CEOs. Welcome to The People Bulletin! Clarissa Dann



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